Storm Damage Pros – Privacy Policy

Effective Date: 8/8/25

Storm Damage Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and protect your personal information when you interact with us, whether through our website, by phone, or in person.

1. Information We Collect

We may collect the following types of information:

Contact Information – Name, email address, phone number, and physical address.
Service Information – Details about your property, insurance claims, and project requests.
Payment Information – Billing address and payment details when applicable.
Technical Information – IP address, browser type, device identifiers, and usage data from our website.
Communications – Emails, phone calls, text messages, and other interactions with our team.

2. How We Collect Your Information

We collect information when you:

Submit a form on our website or landing pages.
Call, text, or email us directly.
Schedule a service or consultation.
Interact with our advertising or social media campaigns.
Provide information in person at events, inspections, or appointments.

3. How We Use Your Information

We use your information to:

Respond to inquiries and schedule services.
Send appointment confirmations, reminders, and service updates.
Provide project estimates and process transactions.
Improve our services and website functionality.
Send marketing communications (if you have opted in).
Comply with legal obligations.

4. Text Messaging (SMS) Policy

When you provide your mobile phone number, you may receive SMS messages from Storm Damage Pros related to:

Appointment confirmations and reminders.
Service updates and project status notifications.
Promotions, special offers, or follow-up surveys.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any of our messages or contacting us at info@mystormdamages.com.

We do not sell or share your phone number with third parties for their marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only with:

Service Providers – Contractors, vendors, and partners who assist with service delivery.
Legal Authorities – When required by law or to protect our rights and property.
Business Transfers – If we sell or merge our business, your information may be transferred to the new owner.

6. Data Security

We use industry-standard safeguards to protect your information against unauthorized access, use, or disclosure. However, no data transmission or storage can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we hold about you.

To exercise your rights, contact us at info@mystormdamages.com.

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve site performance. You can disable cookies in your browser settings.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us at:

Storm Damage Pros

Email: info@mystormdamages.com

Phone: (270) 240-1045

Address: 711 West Parrish Ave. Owensboro KY 42301